At Bonny's Garden Center, we strive to make your checkout process smooth, transparent, and secure. This Payment Policy details our accepted payment methods, security protocols, and key information regarding your transaction.
Accepted Payment Methods We offer several secure payment options for your convenience:
- Credit & Debit Cards: Visa, Mastercard, American Express, and Discover.
- Digital Wallet: PayPal.
Payment Security Protecting your financial information is fundamental to our operations. We employ multiple layers of security:
- SSL Encryption: All data transmitted during checkout is protected by 256-bit Secure Socket Layer (SSL) encryption.
- PCI DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure handling of card information.
- Secure Processing: Payments are processed through trusted, industry-leading payment gateways. We do not store your full credit card details on our servers.
Order & Payment Process
- Authorization: Full payment is required at the time of order placement. Your order will be processed only after successful payment authorization.
- Confirmation: You will receive an email confirmation with your order details and receipt immediately after payment is accepted.
- Pricing: All prices are listed in U.S. Dollars (USD). In the rare event of a pricing error, we reserve the right to cancel the order and issue a full refund, and we will notify you promptly.
Taxes & Fees
- Sales Tax: Applicable sales tax is calculated based on your shipping destination and added to your order total. Rates are determined by state and local regulations.
- Additional Fees: The prices displayed are final. We do not add any hidden handling, processing, or service fees.
Order Cancellations & Refunds
- Cancellations: To cancel an order, please contact us within 24 hours of placing it at info@bonnysgardencenter.com. If the order has already shipped, it cannot be cancelled and must be processed as a return.
- Refunds: For eligible refunds, the amount will be credited back to the original payment method used. Please allow 10 business days for the refund to appear on your statement, depending on your financial institution. For complete details on returns and refunds, please review our Return & Refund Policy.
Contact Us If you have any questions about payment or need assistance, our team is here to help:
Bonny's Garden Center
Phone Number: 617-547-1585
Email: info@bonnysgardencenter.com
Physical Address: 41 Bay State Rd, Cambridge, MA 02138, USA
Business Hours: Monday–Saturday 9:30 AM – 6:00 PM; Sunday 10:00 AM – 5:00 PM (Eastern Time)